Thank you for your interest in seeking services for your child. As you may know, there is a shortage of pediatric therapists in this area. We are making every effort to meet the needs of this community; however, there may be a wait before we can schedule you for an evaluation and consistent therapy time. Please return the packet of information as soon as possible so we can put you on the list to schedule an evaluation. After your initial evaluation, we’ll provide you with a written report and explanation of findings with recommendations.
Because we have many families waiting for an evaluation, once you commit to a date we ask that you make every effort to keep that appointment. *If you miss one scheduled evaluation due to unforeseen circumstances such as a sick child, we will reschedule you as soon as possible. However, if you miss your scheduled evaluation without notifying the clinic we will reschedule you only after you have called the clinic, and you will be placed at the bottom of the waiting list. We sincerely apologize for any inconvenience this may cause. However, as other children are waiting for services, it is important to keep your scheduled evaluation time as this has an impact on other families.
Therapy sessions are scheduled for 50 mins, as the last 10 minutes of the hour helps smooth transitions and gives us a few minutes for note-taking before the next scheduled appointment. It is crucial that therapy sessions be as consistent as possible. We understand that emergencies may arise, but please do call to cancel 36 hours in advance when possible. If you are finding it difficult to attend your scheduled therapy sessions consistently, please discuss possible solutions with your therapist. If you miss your therapy sessions consistently, we will be unable to help your child and will need to offer that time slot to another waiting child.
We bill your insurance company directly so we will need a copy of your insurance card or medical coupon; however any unpaid balances are ultimately your responsibility. It is important to have authorization for exchange of information with various health professionals and with your insurance company. Please read over the privacy policy and let us know if there are any questions or concerns.
