Contact Us
For general questions or help completing your intake paperwork, please call Jenn during office hours, Monday through Friday, 9am to 3pm.
Pediatric NDT & SI Therapy clinic Jenn Simmons, Office Manager Susan McNutt, OT Phone: 360-398-2772 Email: PediatricTherapy348@live.com Fax: 360-398-2772 348 W. King Tut Road Bellingham WA 98226
Cancellation Policy
Any child missing more than 5 therapy sessions during a 12 week period will be discontinued active therapy and placed back on the waiting list per therapists discretion. If the child's therapy is scheduled every other week he or she may not miss more than 3 sessions in a 12 week period due to the length of time between treatments. Consistent treatment is crucial to progress and positive outcomes.
No Show Policy
We require 24 hour notice of cancellation for the missed appointment to not be counted as a "No-Show". However, sickness, car trouble, etc. is spontaneous and unexpected. A No-Show appointment is determined by the therapist.
The first No-Show will receive a warning and a $40 charge issued during the next scheduled appointment and is to be paid to the treating therapist at the following scheduled appointment or before services are continued.
The second No-Show will result in discontinuation of active therapy and a $40 charge to be paid to the treating therapist.
Weather Policy
In the event of extreme weather if you are not comfortable with driving conditions you will call and cancel your appointment. A twenty-four hour notice is absolutely not necessary when driving conditions are questionable. You may call the clinic or check the website under Just for Parents for driving and weather conditions.
Cancelled appointments due to driving conditions are exempt from the cancellation policy, however, they are still subject to the No Show Policy if no communication has been attempted. If a person is not reached at the office you must leave a message to avoid being counted as a No Show.
